Error: -641 when trying to work with entitlements in a multiple-server DriverSet

Document ID:7003390
Creation Date:28-May-2009
Modified Date:10-Jun-2013
- Micro Focus Products:
  Identity Manager
  iManager

Environment

Novell Identity Manager 3.6
Novell iManager 2.7

Situation

While trying to add a group membership entitlement between eDirectory and microsoft active directory (MAD) an attempt to query for Entitlement Values ends in the following error message:

Error retrieving entitlement values:
novell.jclient.JCException: request -641 ERR_INVALID_REQUEST.

Resolution

The Novell Identity Manager (IDM) DriverSet involved is associated with two servers. The drivers are all running on one of the servers and disabled on the other but a limitation in iManager causes the error to be returned.

Removing the extra server with the drivers disabled from the DriverSet resolves the issue.

This has been resolved with IDM v4.0.2 Patch 2