ZCM adaptive agent already installed

  • 7003380
  • 27-May-2009
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 Installation - Agent

Situation

Adaptive agent is unable to install with error:

ZENworks Adaptive Agent already exists on the device
Press Enter to continue

Resolution

1. Stop the pre-agent "ZPA_Iface.exe" process
2. Delete the following file windows\novell\zenworks\bin\ZENPreAgent.exe.cfg.state
3. Restart the install.
NOTE:  This should not be used if ZENworks agent really is installed properly.  To uninstall ZENworks agent use zenworksuninstall.  This is not a way to update versions.

Additional Information

This file is used as a install marker and is referenced by the pre-agent during installation.