User credentials are not automatically accepted by ZENworks Agent - DLU fails

  • 7003377
  • 27-May-2009
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1
Novell Client for Vista 1.0.0
Novell Client for Windows 2000/XP/2003 4.91

Situation

User login credentials passed from the Novell Client to the ZCM 10.1 agent are not accepted by the agent causing Dynamic Local User login to fail.

ERROR: ApplyPolicy helper thread terminated abnormally and is not waiting for me to set status appears in the zmd-messages.log file.

ERROR: ApplyPolicy helper thread has terminated.  Continue login sequence.
appears in the zmd-messages.log file.

ERROR: ProcessDynamicLocalUser exiting with 50
appears in the zmd-messages.log file.

Resolution

This is fixed in version 10.2 - see KB 7003225 "ZENworks Configuration Management SP2 (10.2)" which can be found at https://www.novell.com/support

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