Environment
Novell SecureLogin
NSL6.1 HF14
Situation
NSL hand icon is still visible in the system tray after Running "SLProto /ForceShutdown" SLProto /ForceShutdown leaves inactive icon in system tray.
Resolution
This is working as designed. This is similar to terminating applications using Windows Task Manager, which also causes the application icons in the system tray to be
left unchanged until the next task bar refresh.
Workarounds:
1. Mouse over the icon to refresh the system tray.
2. Run "SLProto /Shutdown" instead. This will shut down SecureLogin and remove the NSL hand icon from the system tray.
Additional Information
Steps to duplicate:
1. Make sure the NSL hand icon is visible in the system tray.
2. Launch SecureLogin, 6. Click Start, Run, and type "SLProto /shutdown"
3. The "hand" icon will disappear.
4. Relaunch SecureLogin, confirm the NSL hand icon is visible in the system
tray
5. Click Start, Run, and type "SLProto /forceshutdown"
6. The "hand" icon will still be visible.
7. Roll the mouse over the hand icon and it will disappear.
1. Make sure the NSL hand icon is visible in the system tray.
2. Launch SecureLogin, 6. Click Start, Run, and type "SLProto /shutdown"
3. The "hand" icon will disappear.
4. Relaunch SecureLogin, confirm the NSL hand icon is visible in the system
tray
5. Click Start, Run, and type "SLProto /forceshutdown"
6. The "hand" icon will still be visible.
7. Roll the mouse over the hand icon and it will disappear.