ZCM Patch Mgmt Vulnerability Status error "viewvulnerability.vulnerabilitydownloaderror" updating cache

  • 7003256
  • 13-May-2009
  • 30-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1 Patch Management

Situation

Vulnerability Status error: "viewvulnerability.vulnerabilitydownloaderror" updating cache.
MS09-009 Security Update for Microsoft Office Excel Viewer 2003 (KB 959993) fails to cache.

Resolution

This is fixed in version 10.2 - see KB 7003225 "ZENworks Configuration Management SP2 (10.2)" which can be found at https://www.novell.com/support

Additional Information

Loader-messages.log:
 
Error:
[DEBUG] [5/6/09 10:31:05 AM] [] [Loader.Patch_Subscription_Service] [Marking critical patch to download: MS09-009 968557 959993 (English/MUI) Security Update for Microsoft Office Excel Viewer 2003] [Marking critical patch to download: MS09-009 968557 959993 (English/MUI) Security Update for Microsoft Office Excel Viewer 2003] [] []
[DEBUG] [5/6/09 10:31:06 AM] [] [Loader.Patch_Subscription_Service] [Marking critical patch to download: Symantec AntiVirus Def files i64 version (May 4, 2009)] [Marking critical patch to download: Symantec AntiVirus Def files i64 version (May 4, 2009)] [] []
[DEBUG] [5/6/09 10:31:07 AM] [] [Loader.Patch_Subscription_Service] [PatchSubscription:Complete] [PatchSubscription:Complete] [] []
[DEBUG] [5/6/09 10:31:10 AM] [] [Loader.ComplianceEngineModule] [eventCallback (settings.refreshed: null)] [eventCallback (settings.refreshed: null)] [] []
[DEBUG] [5/6/09 10:37:03 AM] [] [Loader.MandatoryBaselineManager] [!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!] [!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!] [] []
[DEBUG] [5/6/09 10:37:03 AM] [] [Loader.MandatoryBaselineManager] [!!!!! Lumension Exception:] [!!!!! Lumension Exception:] [] []
[DEBUG] [5/6/09 10:37:03 AM] [] [Loader.MandatoryBaselineManager] [!!!!! Failed to import content] [!!!!! Failed to import content] [] []
[DEBUG] [5/6/09 10:37:03 AM] [] [Loader.MandatoryBaselineManager] [!!!!! Error occured in method: processAction] [!!!!! Error occured in method: processAction] [] []
[DEBUG] [5/6/09 10:37:03 AM] [] [Loader.MandatoryBaselineManager] [!!!!! Error occured in module: zpd] [!!!!! Error occured in module: zpd] [] []
[DEBUG] [5/6/09 10:37:03 AM] [] [Loader.MandatoryBaselineManager] [!!!!! Exception:  com.novell.zenworks.datamodel.exceptions.InternalDataModelException: Failed to create Content object."

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