Modifications to SNMP objects lost after re-discovery

  • 7003249
  • 12-May-2009
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1

Situation

After using the ZCC edit dialog to make a modification to an SNMP discovered object such as printer device, the changes are lost after re-discovery.

Resolution

 This is fixed in version 10.2 - see KB 7003225 "ZENworks Configuration Management SP2 (10.2)" which can be found at https://www.novell.com/support

Additional Information

When Model, Manufacturer, Serial Number or  Asset Tag Number are edited by the user those values should be preserved irrespective of the number of times the same device is discovered.

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