Successfully using GWCheck with the Deldupfolders option

  • 7003243
  • 11-May-2009
  • 26-Apr-2012

Environment

Novell GroupWise 6
Novell GroupWise 6.5

Situation

Successfully using GWCheck with the Deldupfolders option

Resolution

To run the process select the following:
Contents
Fix
User Databases

Add 'Deldupfolders' to the Misc tab

Run and rerun GWCheck with those settings until no more Problem 30 or Problem 79 messages occur (Approx. 5-6 times)
One customer had one duplicate that would not clear. Problem was that he was running it on his DB only and had folders shared from other users. Running the standalone GWCheck for all users fixed the problem.

Additional Information

When you encounter an error 15 after running this option:
1823 FOLDER_RECORD (Embedded)
Problem 30- Improper folder parent found
- rec 1820, type 0 - nesting under cabinet folder
- Item 1823 deleted successfully
Error 15
- Record 1823 failed delete, rc=NOT_FOUND (0xC006) Return from _UserRecordVerify() = 49158
- Record 1823 updated successfully

Most likely, the user is still logged in to GroupWise.

Make sure the user logs out and closes notify (as well as any other programs using MAPI)
See also Tid 7003242
Formerly known as TID# 10072060

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