Internet Explorer hangs when creating printer driver profile.

  • Document ID:7003160
  • Creation Date:29-Apr-2009
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      iPrint

Environment

Novell iPrint Client for Windows 5.12

Situation

Internet Explorer hang when creating printer driver profile from a non-English Windows workstation.
Error: -1 when uploading driver.
Problem occurred after applying the 5.12 iPrint client.

Resolution

Install the 5.20 iPrint Client for Windows.  

Go to download.novell.com
Choose iPrint in the "Product or Technology" drop down list
Click the "search" button.
Choose the "Novell iPrint Client for Windows 5.20" link.