Installation of Administration Console fails on SLES10 XEN virtual machine

  • 7003096
  • 24-Apr-2009
  • 26-Apr-2012

Environment

Novell Access Manager 3.1 Access Administration
SUSE Linux Enterprise Server 10 Service Pack 2 XEN based Virtual machine

Situation

Whilst installing the Administration Console on the SLES 10 virtual machine, errors appeared on the system console indicating that the install had not completed successfully. Looking at the eDirectory install log files under /tmp/novell_access_manager/, the following entries were visible:

install logs, it gives some more useful info on the eDir install failures ...
:
:
ERROR -6038: Failed reading server name.
:
:
LDAP Server is not associated with a certificate.
Validation failed in post_ndsd_start script.
Please refer to /etc/init.d/post_ndsd_start.
Extending schema nids.
Novell Import Convert Export utility for Novell eDirectory
version: 20214.51
Copyright 2000-2005 Novell, Inc. All rights reserved. U.S. Patent No. 6,915,287.
Source Handler: ICE LDIF handler for Novell eDirectory (version: 20214.51 )
Destination Handler: ICE LDAP handler for Novell eDirectory (version: 20214.51 )
ldap_simple_bind failed: 81(Can't contact LDAP server), dn: cn=admin,o=novell

eDirectory had failed to install correctly and the ndsd service would not come up properly.

Resolution

Uninstalling and reinstalling addressed the issue.

There is a link to the same error at the following site, and this option could possibly have been used to workaround it too - https://forums.novell.com/novell-product-support-forums/edirectory/edir-linux/354546-instance-configuration-error.html.