Patched list inflated when using Oracle database - shows duplicate entries

  • Document ID:7003073
  • Creation Date:21-Apr-2009
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1

Situation

Viewing the Patched or Not Patched list under Patch Management in ZCC shows numbers that are double or triple the correct numbers resulting in an overcount for totals.  The devices are actually being reported two or three times.
 

Status

Reported to Engineering

Additional Information

This issue also leads wrong search result.  When using "Not Patched" criterion, there are some listings with "Patched" criterion showing in the search result.