IDM Activation Wizard returns error NamespaceException: "WRONG_SYNTAX"

  • 7003068
  • 21-Apr-2009
  • 26-Apr-2012

Environment

Novell iManager 2.7
Novell iManager 2.6
Novell Identity Manager 3.5

Situation

When trying to activate a license for Identity Manager 3.5.1 from iManager 2.7.2 after pasting in the license certificate iManager returns the following exception
 
Error: Activation Wizard - Error
The following 'Exception' occurred and was not handled.
"com.novell.admin.ns.NamespaceException: WRONG_SYNTAX".
 
Tried using iManager on different servers and the workstation version, confirmed that all plugins where upto date but the error persisted.

Resolution

Using iMonitor check the syntax for the attribute DirXML-Act3 it should be sync_octet_list. In this customers environment it was sync_octet_string.
Also the attribute DirXML-Act1 had invalid flags and a size limit.
 
To resolve the issue with DirXML-Act3  run
 
ndsrepair -R -Ad -sm "DirXML-Act3" -ac 13

 
on the server.
 
Once this is done force a schema sync and check to see if the change has synced out to the other servers.
 
A dialin by Novell Technical Support was required to resolve the issue with DirXML-Act1 attribute.
 
 

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