IDM Activation Wizard returns error NamespaceException: "WRONG_SYNTAX"

  • 7003068
  • 21-Apr-2009
  • 26-Apr-2012


Novell iManager 2.7
Novell iManager 2.6
Novell Identity Manager 3.5


When trying to activate a license for Identity Manager 3.5.1 from iManager 2.7.2 after pasting in the license certificate iManager returns the following exception
Error: Activation Wizard - Error
The following 'Exception' occurred and was not handled.
"com.novell.admin.ns.NamespaceException: WRONG_SYNTAX".
Tried using iManager on different servers and the workstation version, confirmed that all plugins where upto date but the error persisted.


Using iMonitor check the syntax for the attribute DirXML-Act3 it should be sync_octet_list. In this customers environment it was sync_octet_string.
Also the attribute DirXML-Act1 had invalid flags and a size limit.
To resolve the issue with DirXML-Act3  run
ndsrepair -R -Ad -sm "DirXML-Act3" -ac 13

on the server.
Once this is done force a schema sync and check to see if the change has synced out to the other servers.
A dialin by Novell Technical Support was required to resolve the issue with DirXML-Act1 attribute.