Error in ColSrvCoreEvent log: "Promoted field value exceeds maximum length"

  • 7003058
  • 20-Apr-2009
  • 27-Apr-2012

Environment

Novell ZENworks 7.5 Asset Management - ZAM7.5

Situation

In the ColSrvCoreEvent log the following error is showing repeatedly.  The error seems to be cosmetic since the software scan was running and storing the data correctly.
 
<EVENT AT="11/12/2008 8:55:20 AM" SEVERITY="Warning">
Collector Warning in ExecAllTests::RunTest at 11/12/2008 8:55:19 AM on
CNU55119Z0 by ISTT251
Unknown Exception
[2.1.1043] Unknown Exception occurred in Test '' (#)

Collector Warning::SWScanSerialNumbers at 11/12/2008 8:53:49 AM on CNU55119Z0
by ISTT251
Software Scan
[2.1.1057] There was an error executing the Software Scan. (sw error: severity:
2  code: 0x52563532  msg: Promoted field value exceeds maximum length: 3)
</EVENT>

Resolution

Fixed in ZENworks Asset Management 7.5 Interim Release 18 or newer
Interim Releases can be scheduled to run automatically or can be downloaded manually at https://download.novell.com. The Interim releases can be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section details of how to set up automatic downloads if desired.

Each interim release is cumulative. If Interim Release 18 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.