Patch Management Dashboard - "Mandatory Baseline Compliance" section is blank

  • 7003010
  • 05-Apr-2012
  • 30-Apr-2012

Environment

Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Patch Management
Novell ZENworks 11 Patch Management Support Pack 1 - ZPM 11 SP1 Patch Management

Situation

In ZCC, Patch Management > Dashboard, the Mandatory Baseline Compliance graph is blank

Resolution

This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround: if it is not possible to upgrade to 11.2 at this time, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=q80p1PXRC4c~ as "ZCM/ZPM 11.1 Patch Management server update 2". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

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