Unable to register Sentinel 7 appliance

  • 7002980
  • 04-Apr-2012
  • 26-Apr-2012


Sentinel Server Appliance


When trying to register my Sentinel appliance through the WEBYAST gui by going to https://server_ip_address:54984/controlpanel  and clicking on the “registration” Icon I get an error stating
Registration did not succeed.
A connection to the registration server could not be established. This may be a temporary issue.
Please try to register again later.


1. Go to your sentinel applicance box and edit the file /etc/suseRegister.conf. 
2. Add a / to the end of the first line in the file.
3. Afterwards go back into WEBYAST and click the registration icon again.  A box should appear requesting your email, machine, and registration code.
4. Fill in the required information to complete the registration.
Example of correctly configured suseRegister.conf file

url = https://secure-www.novell.com/center/regsvc/
listParams = command=listparams
register   = command=register
listProducts = command=listproducts
#hostGUID = 122354
# add update sources provided by the registration server
addRegSrvSrc = true
# add additional update sources (only type zypp is supported)
# addAdSrc can be used multiple times
##addAdSrc = http://you.suse.de/updates/test?alias=someName
#addAdSrc = http://you.suse.de/updates/test2



The reason we cannot connect to the registration server is due to the URL being misconfigured.

Additional Information

To register through a command line with logging enabled use the following command: suse_register -d 3 -a yourname@yourdomain.com -a regcode-slm=your_reg_code -L /tmp/register.txt