GroupWise users appear in UPD format in messages routed through the GroupWise 7 Gateway for Microsoft Exchange

  • 7002960
  • 10-Apr-2009
  • 27-Apr-2012


Novell GroupWise 8
Novell GroupWise 7
Novell GroupWise Gateway - 7.x Gateway for MS Exchange


Emails routed through the GroupWise 7 Exchange gateway to GroupWise users do not have the preferred Internet email address.
Replying to the email or a mouse over will show the user in UPD or User.PO.Domain format. 


Here are steps that you will need to follow to fix the problem in existing setup:
1. Start C1 and connect to a GroupWise system.
2. Check properties of the GWEX gateway. Go into GroupWise | Identification tab and in Gateway Alias Type field type Exchange.
3. On Exchange site start Active Directory Users & Computers tool and delete existing GroupWise container with all populated GroupWise Contacts.
4. From the GWEX gateway go into Actions | Synchronize Directories to repopulate GroupWise users back into Active Directory.
5. After that when you login in any Exchange mailbox, pick any GW recipient from the system AB and send a mail over to GW site, GW recipient can see all GW recipients of that mail in First Last / Last First format instead of UPD one.

Bug Number