BackupExec does not start after applying NetWare 6.5 Support Pack 8

  • 7002947
  • 09-Apr-2009
  • 27-Apr-2012

Environment

Novell Netware 6.5 SP8

Situation

Applied Support Pack 8 on Netware 6.5 server.

Error 1004 Time out waiting for NDMPD.nlm to initialize when try to start BackupExec or High Utilization on the Server or both.
 

 
 

Resolution

The solution to the problem is to avoid loading NWTAPE.CDM in first place. For this, you need to edit STARTUP.NCF, remove any line that loads NWTAPE.CDM and add the following line:

SET Auto Load of CDM Modules = OFF

Additional Information

The driver NWTAPE.CDM included with SP8 has the issue in that, if it is loaded and then unloaded, it leaves the storage driver in an undefined state and all further tape driver you try to load will fail. This will cause a problem with third party backup programs for many people. In fact, given that the server generally automatically loads NWTAPE.CDM when it recognizes a tape drive, people will often include the command UNLOAD NWTAPE in their AUTOEXEC.NCF before loading the backup software. With the new NWTAPE.CDM, this will cause the backup software to fail.