Mail properties different in GroupWise Client and WebAccess

  • Document ID:7002921
  • Creation Date:06-Apr-2009
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise 6.5
Novell GroupWise 7
Novell GroupWise 8

Situation

Mail properties different in GroupWise Client and WebAccess
Sent Items missing some properties in WebAccess
Sent Items properties different in WebAccess and Client
Mail Properties in WebAccess shows "Opened" and GroupWise Client shows "Read"
Mail Properties in WebAccess does not show "Forwarded"

Resolution

This is Working as Designed

Status

Reported to Engineering

Additional Information

Steps to Duplicate
  1. Login to GroupWise Client as a user
  2. Send a mail to the same user
  3. Now Open the mail and forward the mail to some other user
  4. Switch to Sent Items
  5. Right Click on the Original mail that was sent in step 2 and click Properties
  6. It shows Delivered, Read and Forwarded
  7. Now Login as the user using GroupWise WebAccess and view the Properties of the same mail in WebAccess
  8. It shows Delivered and Opened