Unable to install ZDM 7sp1 IR3a hot patch to a cluster

  • 7002766
  • 18-Mar-2009
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1

Situation

When installing HP 2 or HP 3 for ZENworks 7sp1 IR3a to a cluster, the cluster resource object is unable to be selected, so it will not install the hot patch.  It is still able to be installed to a node.

Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 4, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support
 
Workaround:  The problem is with the zcommon.jar and smanager.jar files.  You can revert to the IR 3a versions of these files in order to fix the problem.

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