Technical Support for Beta Products

  • 7002765
  • 18-Mar-2009
  • 08-Nov-2012


Novell Products


Can I get technical support for a beta product running on my production machine?
How is technical support for beta products handled?


Customer feedback for upcoming products is crucial to Novell. Each Novell product has a beta cycle where feedback is requested from customers. Usually a limited number of customers test early beta products, and the general public can help test publicly available betas. If you want to become an authorized beta site, or want to look into testing a public beta, visit Novell's Beta Program web site. You will find an FAQ and other resources that will further answer your questions about beta programs.

Once a product has fully released, there is no support for beta versions. You will need to reinstall the shipping product and discard the beta one. Support for beta products is handled as directed in the product's Beta Program.