Environment
Novell GroupWise 7
Novell GroupWise 8
Novell ConsoleOne
Situation
When a GroupWise user is renamed with a name including an esscape character(\) the administrator cannot change anything of this user.
Also deleting this user is no longer possible.
Resolution
The solution to get this user accessible again, is to send the domain database of the Primary domain to Novell Technical Support and have the user(s) renamed back to its original name.
After this the customer needs to do a 'Top-Down Rebuild'
See TID#3347260
Status
Reported to EngineeringAdditional Information
When renaming a user 'user' to 'user\', a warning will be shown that this is not an allowed character and the only option left is to cancel.
Despite the cancellation, the object is renamed and the user is left unadministrable