Environment
Novell NetWare
Novell Open Enterprise Server (Linux based)
Novell Open Enterprise Server (NetWare based)
Apple Mac
Mac OS x 10.4 - Tiger
Mac OS x 10.5 - Leopard
Novell Open Enterprise Server (Linux based)
Novell Open Enterprise Server (NetWare based)
Apple Mac
Mac OS x 10.4 - Tiger
Mac OS x 10.5 - Leopard
Situation
After security update 2009-001 has been applied, the following problems may occur:
- Mac client is unable to print to existing iPrint printers
- An error is returned when attempting to install an iPrint printer to a Mac OS machine
iPrint encountered a problem trying to retrieve information from the printer
iPrint Client - The request contained bad syntax
Resolution
Download and install iPrint Client for Macintosh 4.40 or later, available from https://download.novell.com/Download?buildid=WMZxaFIeEc0~