System Update and other errors after directory owner change on linux

  • 7002637
  • 11-Feb-2009
  • 27-Apr-2012


Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1


ERROR (from system update.log): "ERROR;ERROR_STARTING_SERVICE;/etc/init.d/novell-zenloader,1; "


Check that /etc/init.d/novell-zenloader can start and stop and show status.
Assuming it can start, when the error is seen in only in system update logs, check the ownership of /var/opt/novell/zenworks where the is created.  The ownership of this directory should be zenworks user.

Additional Information

Troubleshooting:  /etc/init.d/novell-zenloader would start or stop but status always showed it started.  After stopping the service, and renaming the, restarting the service gave the following error:
"There was an error starting Novell ZENworks Loader.  Starting Novell ZENworks Loader/opt/novell/zenworks/bin/zenloader: line 39:
/var/opt/novell/zenworks/ Permission denied
Since the system update service wasn't checking run status based on the existence of the pid, it would fail to start/stop service.
Note, if a directory path is linked, the ownership must be correct for both the link and the actual path.