Changes in Novell Customer Center Registration

  • 7002620
  • 11-Feb-2009
  • 27-Apr-2012

Environment


Novell SUSE Linux Enterprise Server 10
Novell SUSE Linux Enterprise Server 10 Support Pack 1
Novell SUSE Linux Enterprise Server 10 Support Pack 2
Novell SUSE Linux Enterprise Desktop 10
Novell SUSE Linux Enterprise Desktop 10 Support Pack 1
Novell SUSE Linux Enterprise Desktop 10 Support Pack 2
Novell Open Enterprise Server 2 (OES 2)
Novell SUSE Linux Enterprise Subscription Management tool

Situation

Registering a system without registration code (providing only a valid email address) results in the following message: "No update server could be added to your configuration".

Resolution

Modified operation against NCC

Effective on January 13th 2009, provisional registrations will be disabled in the Novell Customer Center. Registering an instance of SUSE Linux Enterprise Server/Desktop (SLES/SLED) or Open Enterprise Server (OES) will require a valid, entitled activation code. Evaluation codes for reviews or proofs of concept can be obtained from the SLES/SLED/OES product pages and from the download pages.
If a device is registered without a code at setup time, a provisional code is assigned by Novell Customer Center (NCC) to the device, and an entry for it is made in your NCC list of devices. No update repositories are assigned to the device at this time.
Once you are ready to assign a code to the device, starting the YaST Novell Customer Center registration module and putting in the appropriate code will fully entitle the device and activate the appropriate update repositories.

Operation against SMT

Operation under the Subscription Management Tool (SMT) package and registration proxy is not affected. Registration against SMT will assign codes automatically from your default pool in NCC until all entitlements have been assigned. Registering of additional devices once the pool is depleted will result in the new device being assigned a provisional code (with access to updates), and the SMT server will provide a notification to the administrator that these new devices need to be entitled.