Using the ZEN icon MSI verification handler to verify an installed MSI can be slow

  • 7002616
  • 10-Feb-2009
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1

Situation

Right click on a ZENworks icon for an installed application and select verify.  For some applications in some environments it takes a long time for the verification dialogue box to display.  This is seen more frequently on Windows 2000 workstations and with device associated applications.

Resolution

To obtain a hot patch with the fix for this problem, follow the instructions in KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support

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