Environment
Novell Open Enterprise Server 2 (OES 2)
Novell Open Enterprise Server (Linux based)
Novell iPrint for Linux Open Enterprise Server Support Pack 1 Gateway
Novell Open Enterprise Server (Linux based)
Novell iPrint for Linux Open Enterprise Server Support Pack 1 Gateway
Situation
iPrint Monitor shows a lot of printer agents in color red and idle.
Printing is not working
Command :
top -b -n 1 | awk '$8=="T"'
shows iprintgw process stopped.
Printing is not working
Command :
top -b -n 1 | awk '$8=="T"'
shows iprintgw process stopped.
Resolution
Reported to Engineering
Workaround:
Set nscd cache from temp to persistant as follows:
Change the line
"persistent hosts yes"
in /etc/nscd.conf (default value is "no").
No need for changing lines for passwd and group entries!
Set nscd cache from temp to persistant as follows:
Change the line
"persistent hosts yes"
in /etc/nscd.conf (default value is "no").
No need for changing lines for passwd and group entries!
Status
Reported to EngineeringAdditional Information
have a look if nscd is running on server hosting iPrint server (rcnscd status).
If nscd (name service caching daemon) is running, all requests are going through that local name cache.
If the name cache is empty (server restart or nscd restart), the iprintgw process will be stopped in background, because of high load.
If nscd (name service caching daemon) is running, all requests are going through that local name cache.
If the name cache is empty (server restart or nscd restart), the iprintgw process will be stopped in background, because of high load.