Environment
Windows 2003 SP2
eDirectory 8.8.3
Identity Manager 3.6
Situation
When installing IDM 3.6 on win2k3 Sp2 with eDirectory 8.8.3 , the installer stops after few steps and complains that eDirectory 8.8.3 needs to be installed prior to installing IDM 3.6.
Resolution
The user variables
TEMP - %USERPROFILE%\Local Settings\Temp
TMP - %USERPROFILE%\Local Settings\Temp
were missing from the environment variables on that server and as a result the installer could not find any files in the tmp/temp directory. Adding these environment variables corrected the problem and allowed IDM 3.6 to be installed correctly.