WebAccess fails to load with SSL configured

  • 7002553
  • 04-Feb-2009
  • 26-Apr-2012

Environment

Novell GroupWise 7
Novell GroupWise 8

Situation

WebAccess fails to load with the following errors:

GWINTER: Failed to stat WebAccess because of a SSL configuration problem: 8209
GWINTER: Return from IPMgmt Register = -1
GWINTER: Return from IPMGMT Register = -1
GWINTER: CMC is shutting down
GWINTER: Terminating WebAccess Server

Resolution

Specify the name of the server on the WebAccess SSL Settings Tab instead of the IP Address, for example: \\servername\sys\certs\webacc.key or specify the server name \\servername and select the browse button on the right and select the certificate file:


Additional Information

Path specified for the certificate file had the IP Address of the server specified, example: 172.16.1.70/sys:\certs\webacc.key The GroupWise server was unable to resolve the path to the certificate file.
Additional info: https://www.novell.com/documentation/
Formerly known as TID# 10100743