No software components reported within a workstation record report or query

  • 7002521
  • 02-Feb-2009
  • 27-Apr-2012

Environment

Novell ZENworks 7.5 Asset Management - ZAM7.5

Situation

No software components reported within a workstation record report or query.  An Error: Invalid path (too long) can be found within the Collection Server's Core log file when referencing the Machine Name record

Resolution

Fixed in ZENWorks Asset Management Interim Release 17

Interim Releases can be scheduled to run automatically or can be downloaded manually at https://download.novell.com .   The Interim releases can be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section for details of how to set up automatic downloads if desired.

Each interim release is cumulative. If Interim Release 17 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.

Additional Information

If the collector comes across a long pathname, that directory will be ignored and the software scan will continue and report back the remainder of the software components.