Patch subscription never finishes, constantly runs

  • 7002494
  • 30-Mar-2012
  • 30-Apr-2012


Novell ZENworks 10 Patch management
Novell ZENworks 11 Patch Management
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Patch Management


Status under Subscription Service History in ZCC, Patches never shows an end date.
Loader-messages.log reads
[PatchManagement] [] [Closing Patch Session] [] [] 
every few minutes.


This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at

Workaround: if it is not possible to upgrade to 11.2 at this time, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at as "ZCM/ZPM 11.1 Patch Management server update 2". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.