QuickFinder Server right-based search display no results

  • 7002421
  • 22-Jan-2009
  • 27-Apr-2012

Environment

Novell Open Enterprise Server 2 (OES 2)
Novell QuickFinder Server
Novell NetWare 6.5 Support Pack 8

Situation

Purpose
Indexing documents located on an NSS volume of a remote NetWare 6.5 SP8 server, and display search results based on the rights of the users performing the search.

Symptoms:
No search results are displayed, no matter what rights the user has.

/var/opt/novell/tomcat5/logs/catalina.out reports that search hits are present but the user is unauthorized.

Right-based searches made on NSS volumes local to the QuickFinder server does not show this issue.


Changes
The indexed server where the documents are located does not hold a local replica of the partition where the user making the search resides.

Resolution

Fixed in Open Enterprise Server 2 Support Pack 2.

Workaround
Add on the indexed server a R/W replica of the partition where the users making the searches are located, or either move the documents to a server holding it. After this operation a restart of Tomcat 5 may be needed on the QuickFinder server.