Cannot Image HP 2133 laptops via bootcd or PXE, will not recognize the NIC

  • 7002403
  • 20-Jan-2009
  • 27-Apr-2012


Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.0.3 Imaging
Microsoft Windows XP Service Pack 2




Cannot image HP 2133 laptops using PXE.

The network card is not recognized.

"no installation source found" 


This is fixed in version 10.1.1 - see KB 7001406 "ZENworks 10 Configuration Management 10.1.1 - patch information and list of fixes" which can be found at

Additional Information

The switch acpi=off may cause the network card to load improperly. Change the switch to acpi=S5 to improve the load.