Unable to send email to a Group with a period in the name through WebAccess

  • 7002341
  • 09-Jan-2009
  • 27-Apr-2012

Environment

Products:
Novell GroupWise WebAccess 7 Support Pack 3 Hot patch 1
 
Configuration:
A Group created using GroupWise Client with a period in its name

Situation

ERROR: " The user "username" could not be found.  Select a user from the address book" while sending email to a group with a period in the name through WebAccess
Unable to send an email to a group through WebAccess if the Group ID contains a period in its name

Resolution

Reported to Engineering

Status

Reported to Engineering

Additional Information

Steps to Duplicate:
  1. Create a Group "abc.xyz" in Personal Address Book using GroupWise Client.and add some members to the Group.
  2. Launch WebAccess and login as the user.
  3. Compose a new mail and select the Group from the Personal Address Book.
  4. Type something in the subject and body and click Send.
  5. Click Finish and Send.
  6. The above error message is seen.