Novell Access Manager 3.1 Administration Console does not install correctly on windows 2003 server

  • 7002308
  • 07-Jan-2009
  • 26-Apr-2012

Environment


Novell Access Manager 3.1 Access Administration
Windows 2003 Server

Situation

During the Install of the Administration Console component from Access Manager 3.1, all requested information was correctly inserted. As the install proceeded, the following exception was thrown on the console during the part of the install that pushes down eDirectory to the Windows server.

Driver
Fatal: com.novell.application.install.util.InstallException: The eDirectory installation has terminated abnormally.
 at com.novell.application.install.ldap.LdapConfigInstallProduct.configureLdap(LdapConfigInstallProduct.java:292)
 at com.novell.application.install.ldap.LdapConfigInstallProduct.applySettings(LdapConfigInstallProduct.java:201)
 at com.novell.application.install.InstallNode.spApplySettings(InstallNode.java:4531)
 at com.novell.application.install.Driver.doInstallSettings(Driver.java:4376)
 at com.novell.application.install.Driver.doInstallSettings(Driver.java:4374)
 at com.novell.application.install.Driver.doInstallSettings(Driver.java:4374)
 at com.novell.application.install.Driver.mainHallway(Driver.java:2020)
 at com.novell.application.install.WizardFrame.serviceOnNext(WizardFrame.java:339)
 at com.novell.application.install.WizardFrame.run(WizardFrame.java:270)
 at java.lang.Thread.run(Thread.java:595)
______
Fatal errors           2

Resolution

Installed the Administration Server component at the Windows 2003 Server console directly. Turned out that we were installing via RDP (remote desktop), and eDirectory install fails via RDP.