Large User Environment Space may generate NAL Service error

  • 7002271
  • 31-Dec-2008
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Application Launcher (NAL)

Situation

If the total size of variables and their values exceeds 5700, the "Novell Application Launcher" service may crash when processing applications.
NAL will display a message saying "Unable to Access NAL Service".
At this point the NAL service will no longer be running.

Resolution

To obtain a hot patch with the fix for this problem, follow the instructions in KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found athttps://www.novell.com/support

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