Environment
Novell GroupWise Messenger 2.0
Novell NetWare 6.5
Novell SUSE Linux Enterprise Server 10
Novell NetWare 6.5
Novell SUSE Linux Enterprise Server 10
Situation
Migrating Messenger from NetWare 6.5 to SUSE Linux Enterprise Server creates problems in the archives.
Archive message headings are visible, but the actual message body is not.
Trying to view message generates a 8209 error.
Archive message headings are visible, but the actual message body is not.
Trying to view message generates a 8209 error.
Resolution
Change the permissions on the files in the archive store by using chmod 755 *, after doing so run a Delete & Regenerate Indexes. Deleting and regenerating the indexes will reset the permissions to 640, but the archives should now be completely viewable without the 8209 error.
Additional Information
The following information is taken from our documentation section 6.3.1 Copying the Archive Store and Archive Indexes. See https://www.novell.com/documentation/nm2/nm2_install/index.html?page=/documentation/nm2/nm2_install/data/b3n5x8x.html for more information.
- From the NetWare or Windows server, stop the Messaging Agent and Archive Agent.
- From the Linux server, verify that the Messaging and Archive Agents are stopped. If they are running, stop both agents.
- From the Linux server, copy the Archive Store and Archive Indexes from the NetWare or Windows server to the Linux server.
For example you could use the following command from a terminal window: cp -r /mnt/nwserver/SYS/Novell/NM/aa/store/ /var/opt/novell/messenger/aa/
The following table displays the default store location for each operating system:
Operating System Default Location
NetWare sys:\Novell\NM\aa\store
Linux var/opt/novell/messenger/aa/store - If the user that the Messenger agents on the Linux server will run as is not root, you need to change the ownership of the files to the Messenger user. To change the ownership of the files, use the following command in a terminal window: chown -R gwmsgr:gwmsgr /var/opt/novell/messenger/aa/store