Running iPrint Map Designer from a mapped drive will not work after applying SP7 for NetWare 6.5

  • Document ID:7002152
  • Creation Date:10-Dec-2008
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      iPrint

Environment

Novell iPrint for NetWare 6.5 Support Pack 7
iPrint Map Designer

Situation

According to the documentation for the iPrint Map Designer:

"To start iPrint Map Designer, do one of the following:

NetWare Server: Using a mapped drive, open sys:\apache2\htdocs\ippdocs\maptool.htm in Microsoft Internet Explorer".

After applying SP7 for NetWare 6.5, if running the iPrint Map Designer from a mapped drive, the list of "Printer images" and "Printer list" will be blank.

Resolution

To resolve this issue use the alternative method of running the iPrint Map Designer as indicated in the documentation:

To start iPrint Map Designer, do the following:

Open http://server_address:/maptool.htm where server_address is the server’s IP address or DNS name of the server where the printer agent is running.