Environment
Novell Open Workgroup Suite Small Business Edition v2.0 (NOWS SBE 2)
Situation
Many similar symptoms are seen regarding this issue, including but not limited to:
- Simba, the web-interface for managing a Novell Open Workgroup Suite Small Business Edition v2.0 (NOWS SBE 2) server, does not show available updates when you click on Check Updates button.
- Updating mechanism works fine, Simba simply refuses to show any updates.
- Cursory analysis of /var/log/simba/*.log does not reveal any obvious errors that could be responsible for this.
- YOU (YaST Online Update) shows all the available updates.
- Third-party updates are not shown, though it is known there are updates available.
Resolution
A Simba update is available at download.novell.com/patch/finder which corrects this problem. Should you experience problems downloading this update, please contact Novell Technical Services. The patch name is:
MD5SUM c861987b0d4ee59990569077bc2abd43 NOWS-SBE-simbaUpdate20081215.sbu
To apply this patch please follow these steps:
Alternatively, you can manually run the following commands to correct this problem:
NOTE: make sure you DON'T have a SLES10-SP2 catalog as an option. In case you have it, make sure it is flagged as NO (not subscribed) when running the 'rug ca' command otherwise SLES10-SP2 patches will be installed and you will break your NOWS SBE v2.0 server.
MD5SUM c861987b0d4ee59990569077bc2abd43 NOWS-SBE-simbaUpdate20081215.sbu
To apply this patch please follow these steps:
- Download the patch to a workstation.
- Log into the webUI on the NOWS SBE 2 server as sbsadmin.
- Click on the [Component Update Summary] button.
- In the Add New Update Package section, click on the [Browse] button and browse to the location where you saved the file from step #1.
- Click on [Start Upload].
- In the Upload section, click on the [Install] button next to NOWS-SBE-simbaUpdate20081215.sbu.
Alternatively, you can manually run the following commands to correct this problem:
- 'zypper refresh'
- 'zypper update'
- 'rug refresh'
- 'rug sub SLES10-SP1-Updates'
- 'rug sub OES2-Updates'
- 'rug sub OES2-SBE2-Updates'
- 'rug refresh'
- 'mkdir /opt/simba/lib/rss/Third-Party'
- 'mkdir /opt/simba/lib/rss/Novell'
- Restart your server and test the update option through the webUI.
NOTE: make sure you DON'T have a SLES10-SP2 catalog as an option. In case you have it, make sure it is flagged as NO (not subscribed) when running the 'rug ca' command otherwise SLES10-SP2 patches will be installed and you will break your NOWS SBE v2.0 server.