Error 404 trying to load iPrint's Manager health monitor (psmstatus)

  • 7002143
  • 09-Dec-2008
  • 01-Jun-2012

Environment

Novell NetWare 6.5 Support Pack 7

Situation

Error 404 trying to load iPrint's Manager health monitor (psmstatus)
Error 404  Object not found!  The requested URL was not found on this server. If you entered the URL manually please check your spelling and try again.

Resolution

At the server console I run the following:

pkidiag
     (login with admin user and context.  example:    .admin.novell   )
choose the following options:  4,5,6, 0
you will get at least 2 errors.
Run pkidiag again, but with options 4,0
   you should not see any errors.

At the server console type:    tckeygen to update Tomcat with any fixes from PKIDIAG

restart Apache:    ap2webdn      then   ap2webup    (wait a minute in between unloading/ loading)
stop tomcat:    tc4stop  or tc5stop  wait for a minute
start tomcat:   tomcat4  or tomcat5
Wait 2 minutes.  Check the logger screen to find out if it is finished loading.

Test

If this still doesn't work,  try restarting the sever.

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