ZCM cannot deploy remediation - "Exception creating DAU process"

Document ID:7002135
Creation Date:09-Dec-2008
Modified Date:27-Apr-2012
- Micro Focus Products:
  ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1 Patch Management

Situation

Patches do not get deployed

ERROR: "[DAU] [] [Exception creating DAU process. Object reference not set to an instance of an object.. System.NullReferenceException: Object reference not set to an instance of an object."

Resolution

This is fixed in version 10.1.2 - see KB 7001914 "ZENworks 10 Configuration Management 10.1.2" which can be found at https://www.novell.com/support

Additional Information

Extract from zmd-messages.log

[DEBUG] [11/11/2008 14:07:00.948] [340] [ZenworksWindowsService] [35] []
[ZenCommon] [] [GetSidForUser(DAU4039296-4152) returning:
S-1-5-21-3547821126-1398822820-3889548822-1007] [] []
[DEBUG] [11/11/2008 14:07:01.291] [340] [ZenworksWindowsService] [35] [xxdain]
[DAU] [] [Exception creating DAU process. Object reference not set to an
instance of an object.. System.NullReferenceException: Object reference not set
to an instance of an object.
  at Novell.Zenworks.ZENCommon.Win32ComputerSystem.get_DomainRole()
  at Novell.Zenworks.ActionManager.DynamicAdminUser.CreateDauProc(Session&
curSession, String appName, String cmdLine)] [] []