Unable to delete a folder in ZCC under the Deployment Tasks list

  • 7002130
  • 08-Dec-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management Deployment
Novell ZENworks 10 Configuration Management ZENworks Control Center - ZCC

Situation

For some reason a folder is showing up under the Deployment Tasks in ZCC (normally folders can not be created in this section), and can not be deleted.  When trying to use the delete option in that very same page, you get the error: "Unable to delete object: com.novell.zenworks.datamodel.objects.folders.Folder".

Resolution

In this condition the object would have to be deleted by connecting to the Database Directly
and executing a delete query:

delete from zZENObject where Name='OpsTechold' and PrimaryType='Folder';

1.Connect to the database using dbisql (in case of sybase database)
2.Execute the above mentioned query.
3.Type 'Commit'.
4.The entry gets deleted.

If using some other DB, connect using any of the other DB tools and
execute the above query.

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