Environment
Novell ZENworks 10 Configuration Management with Support Pack 1 -
10.1 Remote Management
Chinese Windows device
Chinese Windows device
Situation
When Remote Controlling a device that is running Chinese Windows,
the name of the remote operator is not readable, if an external
Certificate Authority is being used.
Resolution
This is fixed in version 10.1.2 - see KB 7001914 "ZENworks 10
Configuration Management 10.1.2" which can be found at https://www.novell.com/support
Additional Information
Note that the name of the operator should be the Chinese equivalent
of "Unknown User" - see TID
7001836 at https://support.novell.com