Agents are unable to authenticate after upgrade to 10.1

  • 7002102
  • 05-Dec-2008
  • 30-Apr-2012


Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1 Authentication


After agents update to 10.1 from they are unable to authenticate to the user source. 


This is fixed in version 10.1.1 - see KB 7001406 "ZENworks 10 Configuration Management 10.1.1" which can be found at

Additional Information

This problem can be caused if the Zen Loader and CasaAuthTokenSrv are not running on the 'same' account.