Incorrect Information from Encryption Screen

  • 7002061
  • 02-Dec-2008
  • 27-Apr-2012

Environment

Novell ZENworks Endpoint Security Management
Microsoft SQL 2000
Microsoft SQL 2005
Microsoft Windows Server 2003 Enterprise Edition
Microsoft Windows Server 2003 Standard Edition
Microsoft Windows Vista

Situation

With an encryption policy, the encryption client dialogue box displays incorrect information about the Safe Harbor folders in policy. The encryption activity indicator initially does not display correctly.

Resolution

This is due to a location change and only happens to display incorrect information for about two minutes. While this is happening the encryption is working as it should but the display is incorrect. Once it synchronizes, the information is correctly displayed.