Environment
Novell NetWare 6.5 Support Pack 7
Novell NetWare 6.5 Support Pack 8
Novell NetWare FTP Server
Novell iManager 2.7
Situation
After updating a NetWare FTP server and/or an NetWare iManager server to Support Pack 7 or 8, attempting to manage FTP and selecting the target FTP or NFS server gives the following message:
Could not configure to specified server.
Resolution
For the FTP plugin, the simplest cause of this symptom is that the SYS:SYSTEM\FTPSTART.NCF file may not contain proper contents. The FTP Plugin is very picky about the contents of this file. The "right out of the box" version of this file should contain:
#This file should be modified only through iManager.
nwftpd -c sys:/etc/ftpserv.cfg
It is also acceptable for the nwftpd line to be remarked out with a #, as:
#This file should be modified only through iManager.
#nwftpd -c sys:/etc/ftpserv.cfg
But if the nwftpd line is missing, the FTP Plugin will fail with the error: Could not configure to specified server.
After verifying the above, if there are still problems, it is possible that the FTP or NFS Plugins (or their supporting modules) are not properly installed. Verify the following:
NOTE: If plugins have been installed which are newer than those offered in the support packs mentioned, then this information may not apply:
If the server where iManager runs is using SP7:
sys:\tomcat\5.0\webapps\nps\WEB-INF\lib\jnfsftp.jar should exist with date 3-26-2007.
iManager should report that the FTP plug-in is version 1.1.20070910
iManager should report that the NFS plug-in is version 1.1.20070914
If the server where iManager runs is using SP8:
sys:\tomcat\5.0\webapps\nps\WEB-INF\lib\jnfsftp.jar should exist with date 4-4-2008.
iManager should report that the FTP plug-in is version 1.1.20070910
iManager should report that the NFS plug-in is version 1.1.20081007
If the NetWare FTP server is using SP7:
sys:\system\jnfsftp.nlm should exist with date 4-17-2007.
sys:\system\nfsftp\jnfsftp.jar should exist with date 3-26-2007.
If the NetWare FTP server is using SP8:
sys:\system\jnfsftp.nlm should exist with date 4-17-2007.
sys:\system\nfsftp\jnfsftp.jar should exist with date 4-4-2008.
If either the server where iManager runs or the FTP server was not rebooted after Support Pack 7 or 8 was installed there, reboot that server. If you have to replace any of the modules mentioned above, it would be best to reboot the server to put the new modules into effect. However, if a reboot is not yet possible, it may be adequate to do the following:
- If files were replaced on the server where iManager runs, stop and start tomcat.
(Usually TC5STOP to stop and TOMCAT5 to start)
- If files were replaced on the server where FTP runs, unload JNFSFTP.NLM and reload it.