NAL constantly refreshes over a VPN connection

  • 7001950
  • 20-Nov-2008
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1

Situation

When a workstation connects to the network over a VPN, NAL refreshes for around 25 minutes, and no applications appear.

Resolution

In the Launcher Configuration, change the Remote Access Connection Method from Auto-detect to either remote or local.

Additional Information

When the workstation is connected through a VPN and the remote access connection method in the Launcher configuration is set to Auto-Detect it can cause the Workstation Manager to not be able to detect the network correctly.