ZCM Imaging Generates 'Could not find the ZENworks Installation Source' Error in multiple VLANs

  • 7001944
  • 20-Nov-2008
  • 27-Apr-2012

Environment


Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1 Imaging

Situation

ZCM Primary Server in VLAN. Client(s) are in a second VLAN.  A client in the second VLAN is a satellite server hosting imaging and pxe services.

Error:
'Could not find the ZENworks Installation Source. Activating manual setup program'


Status

Reported to Engineering

Additional Information

When PXE booting a client in the second VLAN, it successfully contacts the satellite server and loads to the imaging menu.
When booting the device into standard imaging or maintenance imaging, the kernel starts to load but eventually errors out with:

'Could not find the ZENworks Installation Source. Activating manual setup program'.

When 'esc' is hit while the linux kernel is loading, 'sending DHCP request to eth0' can be seen -- repeated twice immediately before the error message is displayed.