Queries fail with Error -5871
One of the following 3 resolutions have the potential to resolve this problem. As for which resolution needs to be implemented, Novell suggests you go through them one by one until the problem is resolved.
Change the server address on the AuthLDAPDNURL line of the /etc/opt/novell/iprint/httpd/conf/iprint_ssl.conf.
Restart Apache for that change to take effect.
If the problem continues, you may want to try a few more server addresses before giving up.
Resolution 2: NLDAP
Unloading and reloading NLDAP has been reported to resolve the problem.
Resolution 3: Bad Switch
Novell as received a report that replace a 4 layer switch with a different switch resolved the problem.
The error -5871 has multiple possible causes and indicates a socket problem.
The probable cause for this problem is packet mangling performed on the switch itself. In certain situations, LDAP queries may fail
Formerly known as TID# 10095373