ZCM agent appears to cause 10 minute login delay before desktop appears

  • 7001872
  • 13-Nov-2008
  • 27-Apr-2012


Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1
Microsoft Windows 2000 Server
Microsoft Windows XP Professional Windows XP Professional Support Pack 2


ZCM agent appears to cause 10 minute login delay from when login credentials are entered until the Windows desktop appears.

Windows XP workstations without the ZENworks 10.1 agent installed login to the AD domain quickly.

Windows XP workstations that have the ZENworks 10.1 agent installed take 10 minutes to login to the AD domain.


Three Windows 2000 AD domain policies were enabled that contributed to the 10 minute login delay.  These settings also caused the login to be delayed as the system was trying to process a script that could not be located.

To modify these group policies, run gpedit.msc and browse to Computer
Configuration\Administrative Templates\System\Group Policy.  The settings on the Windows 2000 AD server that needed to be modified are:

Apply Group Policy for computers asynchronously during startup
Apply Group Policy for users asynchronously during startup
Run Startup Scripts Asynchronously

The default setting for all of these should be "Not configured".  Change the group policy pieces (above) first to be enabled for both Computer and User policy to be applied asynchronously.  After this change has been made, update the policy by running gpupdate /force on the client.

Additional Information

For other TIDs relating to login issues, see TID 3273870 - Troubleshooting ZCM login problems