Environment
Novell ZENworks Patch Management 6.4 - ZPM6.4
Situation
Symptoms
Installation of Update Server 6.4 Service Pack 1 fails and rolls back the upgrade.
Cause
The Replication Service is still active and cannot be stopped or removed during Update Server 6.4 Service Pack 1 installation.
Installation of Update Server 6.4 Service Pack 1 fails and rolls back the upgrade.
Cause
The Replication Service is still active and cannot be stopped or removed during Update Server 6.4 Service Pack 1 installation.
Resolution
- Stop the Replication Service manually before applying Update Server 6.4 Service Pack 1.
- If a failure occurred, remove the Update Server 6.4 Service Pack 1 log file before re-attempting using the following CMD prompt command from the root of the drive (e.g., C:\):
del /s /q patch1.log