Environment
Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1
Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1 Installation - Agent
Microsoft Windows XP Tablet PC Edition
Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1 Installation - Agent
Microsoft Windows XP Tablet PC Edition
Situation
Cannot install ZCM 10 agent on PC running XP SP3 Tablet
Edition or
Attempting to register a Windows XP SP 3 Tablet Edition returns:
ERROR: Unable to register with the server at: https://<server>. Service Error. code: -21, message: Could not determine device type from <OS> tag: unsupported
Attempting to register a Windows XP SP 3 Tablet Edition returns:
ERROR: Unable to register with the server at: https://<server>. Service Error. code: -21, message: Could not determine device type from <OS> tag: unsupported
Resolution
This is fixed in version 10.1.2 - see KB 7001914 "ZENworks 10 Configuration Management 10.1.2" which can be found at https://www.novell.com/support